Privacy Policy

Who we are

Our website address is: https://smartalpaca.org/

This privacy policy applies to Sandrine Coosemans’ business and all websites owned and operated by Sandrine Coosemans. We care about your privacy; this page explains what information will be collected by us when you access our websites, how the information will be used, and how you can control this.

We will not use or share your information with anyone, except as described on this page. This policy does not apply to information we collect by other means (including offline) or from other sources. The use of information collected through our websites is limited to the purposes under this privacy policy and our terms of service.

Information we Collect

Cookies & Tracking Technologies on this Website

Technologies such as: cookies, beacons, tags and scripts are used by us and our partners (advertising, marketing and analytics services) to administer the website, analyse trends, tracking user movements around the websites and gather demographic information about our user base.

We use cookies to remember users’ settings as well as for authentication and analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

If you are located in Europe, your IP address, keystroke activity, and personal information are never stored or shared with third parties after you simply visit the website.

Log File Information

Log file information is automatically reported by your browser or mobile application each time you access our websites. For example, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your operating system, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed and other such information. We do not link this automatically-collected data to personally identifiable information.

Visitor Comments

Our blog comments are managed by a third party application that may require you to register to post a comment. Any personally identifiable information you choose to publish in your comments, will be available to others. If you remove information that you have made public on our websites, copies may remain viewable in cached and archived pages of our websites, or if other users have copied or saved that information. To learn how the third party application uses your information, please review their privacy policy.

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Visitor comments may be checked through an automated spam detection service.

An anonymized string created from your email address (= a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment on our site, you may save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have left comments on this website, you can request to erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Signing up for our email list + making a purchase

When you sign up for our email list and/or if you purchase a product from us, we collect the information you provide us, such as your name, phone number, email address, and other relevant data.

After you opted in for them, we may send you emails aimed to support and inform you. If you no longer wish to receive these emails, you can opt out by unsubscribing.

If you purchase a product from us, our third-party payment processors will collect your payment information. These companies do not retain, share, store or use personally identifiable information for any other purposes. We may also send you service-related emails; you can unsubscribe from these at any time, but in the case of an ongoing service or subscription, we recommend cancelling this subscription first.

How we share your information with others

We will not rent or sell your personally identifiable information to others under any circumstance.

Instances where we are required to share your information

We will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of our collaborators, our users or others.

In the event of a change of control

We may buy or sell/divest/transfer the company and/or any of its assets, including this website. Your information such as customer names and email addresses may be among the items transferred in these types of transactions.

You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Behavioural targeting and retargeting

We partner with third parties to display advertising on our websites and manage our advertising on other websites.

These third party partners may use technologies such as cookies to gather information about your activities on this and other websites in order to provide you advertising based upon your browsing activities and interests. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools (to learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org).

Testimonials

We display personal testimonials of satisfied customers on our websites in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at hello@smartalpaca.org.

How your data is stored and processed

Your information may be stored and processed in the United States, Europe, Canada, Australia, or any other country in which the company or her subsidiaries, affiliates or service providers maintain facilities.

We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. We will not transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

How we protect your information

We are concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to us or guarantee that your information may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards.

When you enter sensitive information (such as login credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us.

In the event that personal information is compromised as a breach of security, we will promptly notify our customers in compliance with applicable law.

Compliance

We self-certify compliance with EU-US Privacy Shield at the U.S. Department of Commerce. We comply with the EU Data Protection Directive 95/46/EC framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. We adhere to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.

Children’s privacy

Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

Content from other websites

Links to other websites

We are not responsible for the practices employed by websites or services linked to or from our services or websites, including the information or content contained therein. Our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Social media widgets

Our website includes social media features, such as the social media buttons and other widgets, that run on our site.

These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the organisation providing it.

Changes to our privacy policy

All changes to this privacy policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the ‘effective date’ at the top of this page.

If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us.